FAQs
Terms and Conditions
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Privacy Policy
Please read these Terms and Conditions (“terms”, “terms and conditions”) carefully before using the www.medehealth.co.za website (the “service”) operated by Med-e-Health cc (“us”, “we”, or “our”).
Your access to and use of the service is conditioned upon your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who wish to access or use the service.
By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you do not have permission to access the service.
DESCRIPTION OF OUR SERVICE
Our service enables you to access useful content as well as shop for and purchase our range of respiratory solutions and devices.
REGISTRATION PROCESS
Visitors (guests) and registered users may order and purchase products (and services) through our service. In order to register as a user you will, through the registration process, be prompted to provide login details as well as submit certain personal information.
The provisions pertaining to the processing of your personal information are set out more fully in our Privacy Policy.
In the event of a user being of the view that their login details are being used by someone else, please contact us immediately.
PURCHASE OF PRODUCTS OR SERVICES
The products or services selected for purchase together with the individual price thereof shall be reflected in the visitor’s or user’s shopping cart. The price of each of the products or services shall automatically be tallied in the cart, as a total.
The cost of delivery of the products or services shall also be included in the total comprising the visitor’s or user’s shopping cart.
PAYMENT
Payment may be made in one of the following manners:
Credit Card/Debit Card – where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the products or services will be cancelled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying for the products or services. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the service.
Products or services will only be made available or rendered once payment has been received into our banking account.
DELIVERY OF PRODUCTS OR SERVICES
The Goods shall be delivered via a reputable courier partner/company selected by Med-e-Health.
INTELLECTUAL PROPERTY
The service and its original content, features and functionality are and will remain the exclusive property of Med-e-Health. The service is protected by copyright, trademark, and other laws of the Republic of South Africa. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Med-e-Health.
LINKS TO OTHER WEBSITES
Our service may contain links to third party websites or services that are not owned or controlled by Med-e-Health.
Med-e-Health has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Med-e-Health shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.
INDEMNIFICATION
You agree to defend, indemnify and hold harmless Med-e-Health
and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the service, or b) a breach of these Terms.
LIMITATION OF LIABILITY
In no event shall Med-e-Health, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, wrongdoing (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
DISCLAIMER
Your use of the service is at your sole risk. The service is provided on an “AS IS” and “AS AVAILABLE” basis. The service is provided without warranties of any kind, whether expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Med-e-Health its subsidiaries, affiliates, and its licensors do not warrant that
a) The service will function uninterrupted, secure or available at any particular time or location;
b) Any errors or defects will be corrected;
c) The service is free of viruses or other harmful components; or
d) The results of using the service will meet your requirements.
EXCLUSIONS
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
GOVERNING LAW
These terms shall be governed and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the service.
CHANGES
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the service.
CONTACT US
If you have any questions about these terms, please Contact Us.
